Managed

IT Support

If your IT infrastructure are critical for your business and can be complex to manage, we have the expertise and the experience to maintain and optimize your existing IT environment.

In today's business environment it is often not feasible for small and mid-sized companies to have all the IT expertise in house and in their payroll to maintain their systems working properly. Outsourced IT is the hiring of an external team of skilled IT technicians. In addition to saving cost in the long run, our managed IT support services can be structured to suit your needs; from a fully dedicated on-site tech support, to part-time, to “on demand” project expertise. Our continuous management and monitoring of vital infrastructure is often a key addition as well.

IT Support Services

On-Site/On-Call Services

Server Side

Virtualization and configuration

Domain Controller

DHCP

Network

Routers, Switches, Access Points

Network Attached Storage (NAS)

VPN

Telephony

VoIP

IP Phones

 

Workstations

PC & Peripherals

Laptops & Dockings

Printers/Scanners/Copiers

Conferencing

Projectors

KVM switches

Conference cameras/monitor sets

IT Support Management

Help Desk

Remo​te access IT Support

Ticketing System

Consultation and support queries

IT Asset Management

Asset Registry

LAN Topology & Mapping

Procurement Assistance

Inspection and compliance

Track purchase order and warranty claim

Server Maintenance

Package updates

Backup and restores

Disk integrity check

Event and server log review and analysis

LAN Design & Installation

Public Cloud Platform IT Administration

VM provisioning

Resource allocation management

Existing IT migration

Cost monitoring and forecasting

Installation or Relocation

Installation for new office or office relocation.

Server Installation and Configuration

Server setup and installation,

UPS, router/firewall/switches, patch panels, and server room wiring.

Managed IT Support with us, why?
> Cost Effective

Only pay for what you need, when you need it. Avoiding the need to employ more in-house staff, keeping your organization lean and increasing operational efficiency.

> Access to a pool of IT expertise

You will be supported by a group of IT professionals specializing in many different areas of expertise, no need to worry about the experience, training, or qualification of your IT human resources or even hiring new staff members.

> Focus on your business

You can stay focus on your core business instead of worrying about spending valuable company resources to solve complex IT problems, that's our job, so you can save time and operational cost.

> True on-site managed services

Many IT support services only provide "remote access" services, we only provide services where we can do a site visit to your office or facility, our technician can provide both remote and on-site services.

Get in touch

PT. Radian Solusi Integral

0.05.0 (Ground Floor) Beverly Tower, Jl. RA Kartini kav.16

Jakarta Selatan, DKI Jakarta 12430

Tel.

+6221 7514227

© 2020 by PT RADIAN SOLUSI INTEGRAL