Managed
IT Support
If your IT infrastructure are critical for your business and can be complex to manage, we have the expertise and the experience to maintain and optimize your existing IT environment.
In today's business environment it is often not feasible for small and mid-sized companies to have all the IT expertise in house and in their payroll to maintain their systems working properly. Outsourced IT is the hiring of an external team of skilled IT technicians. In addition to saving cost in the long run, our managed IT support services can be structured to suit your needs; from a fully dedicated on-site tech support, to part-time, to “on demand” project expertise. Our continuous management and monitoring of vital infrastructure is often a key addition as well.
IT Support Services
On-Site/On-Call Services
Server Side
Virtualization and configuration
Domain Controller
DHCP
Network
Routers, Switches, Access Points
Network Attached Storage (NAS)
VPN
Telephony
VoIP
IP Phones
Workstations
PC & Peripherals
Laptops & Dockings
Printers/Scanners/Copiers
Conferencing
Projectors
KVM switches
Conference cameras/monitor sets
IT Support Management
Help Desk
Remote access IT Support
Ticketing System
Consultation and support queries
IT Asset Management
Asset Registry
LAN Topology & Mapping
Procurement Assistance
Inspection and compliance
Track purchase order and warranty claim
Server Maintenance
Package updates
Backup and restores
Disk integrity check
Event and server log review and analysis
LAN Design & Installation
Public Cloud Platform IT Administration
VM provisioning
Resource allocation management
Existing IT migration
Cost monitoring and forecasting
Installation or Relocation
Installation for new office or office relocation.
Server Installation and Configuration
Server setup and installation,
UPS, router/firewall/switches, patch panels, and server room wiring.
Managed IT Support with us, why?
> Cost Effective
Only pay for what you need, when you need it. Avoiding the need to employ more in-house staff, keeping your organization lean and increasing operational efficiency.
> Access to a pool of IT expertise
You will be supported by a group of IT professionals specializing in many different areas of expertise, no need to worry about the experience, training, or qualification of your IT human resources or even hiring new staff members.
> Focus on your business
You can stay focus on your core business instead of worrying about spending valuable company resources to solve complex IT problems, that's our job, so you can save time and operational cost.
> True on-site managed services
Many IT support services only provide "remote access" services, we only provide services where we can do a site visit to your office or facility, our technician can provide both remote and on-site services.